faqs
Got Questions? We've Got Answers!
General
Fably is an interactive, animated storytelling app for children, offering content that's not only engaging but also rooted in Christian values. It offers children a chance to dive into a world of values-driven tales and activities.
Fably is primarily crafted for children under the age of 10, though parents and educators will find our resources and narratives beneficial in teaching values and creativity.
Safety is our top priority. Every story and activity on Fably is curated by a team of specialists, including child psychologists, educators, and theologians, to ensure content aligns with Christian values and is age-appropriate. We also take data security seriously. We use the highest standards to secure both your child's and your information. We never sell or share any personal information with third parties.
Fably offers content designed for children between 2 and 10 years old. Our stories are categorized by age group, considering factors like complexity, subject matter, and a child's developmental stage. It's important to remember that all children develop at their own pace. Some children may be ready for more complex or longer stories even if they fall outside the suggested age range. All our content is age-appropriate and grounded in Christian values and morals.
No, there are no ads within the Fably app. Fably is designed to be a safe and ad-free environment for children, so you can be sure your child won't be interrupted by commercials or directed to external content.
Fably makes it simple to create profiles for each member of your family. After completing the initial registration, you'll be guided through setting up a profile for your first child. Just provide the necessary information to get them started on their Fably adventure. Once their profile is complete, navigating to the profile selection page within the app reveals an "Add another profile" button. Clicking this button allows you to create individual profiles for up to four more family members, bringing your total to five. This ensures a personalized experience for each child, letting them track their progress, choose their preferred language, and save their favorite stories – all within their own Fably profile.
Absolutely! Educators are a vital part of our community. Fably recognizes the importance of values-based learning, and that's why we offer free access for schools. Our library of engaging stories, coupled with downloadable activities and challenges, can be a powerful tool for creative and faith-based teaching in your classroom.
Interested in bringing Fably to your students? Simply contact us at [email protected] to request your free teaching account. We'd be happy to help you get started on integrating Fably into your curriculum!
Absolutely! Fably can be a wonderful resource for your church community. Our library of faith-based stories, along with the interactive elements and downloadable activities, can be a great way to engage children and families within your church setting. It can spark discussions about Christian values, provide entertaining alternatives during children's church programs, or even be used for personal faith development at home.
We understand the needs of churches, and that's why we offer free church accounts! Simply contact us at [email protected] to request your free account. We'd be delighted to help you explore how Fably can integrate seamlessly into your church programs and activities.
We're sorry to hear you'd like a refund!
If you'd like to request a refund for your Fably subscription, please reach out to our support team at [email protected]. The more details you can provide about your situation (such as reason for the refund or any technical issues you encountered), the better we can assist you. We'll do our best to find a solution!
Need to update your login information on Fably? No problem! Here's how to easily change your email address or name:
- Head over to the Parent Settings section within the app.
- Look for the "Account" option. This will display your current email address and name.
- Simply click the "change" button next to either your email address or name to modify it.
- In this same "Account" section, you can also update your password if needed.
Don't worry, there are a few reasons you might not have received the confirmation code yet. Here's what to check:
- Spam Folder: Sometimes emails get flagged as spam. Check your spam or junk folder for an email from Fably.
- Other Folders: Depending on your email provider, the code might be in a folder like "Promotions" or "Social." Take a quick peek around.
- Double-Check Email Address: Make sure you entered the correct email address when signing up for your account.
If you've checked all these and still can't find the code, you can easily contact usdirectly at [email protected]. We'll be happy to help!
Content
Unlike other children's apps, Fably stands out with its focus on original, expert-validated stories. This ensures fresh content while a team of child development and religious specialists guarantees age-appropriateness and themes that promote positive growth. Fably's library offers a delightful mix of biblical stories retold for young audiences, relatable tales infused with Christian values for everyday situations, fantastical adventures to spark imagination, and even social-emotional learning books to help children navigate friendships and emotions. With such variety, Fably promises to entertain while nurturing young minds and hearts.
Fresh content awaits every month at Fably! We consistently upload new, original stories to keep your child engaged and foster their love for learning. To ensure you don't miss a single release, we'll send you friendly email notifications whenever exciting new stories are added to the library!
Yes, Fably offers a multilingual experience for your child! Currently, our stories are available in English and Spanish (Latin America). Fably is constantly expanding, and we're actively working on adding new languages in the near future. This will give your child the opportunity to explore the Fably library in their preferred language, or even learn a new one alongside their favorite stories!
Fably's stories aren't just for reading, they're interactive adventures! Your child can become part of the story by making choices that impact the characters, lending a helping hand to solve problems, or answering quick quizzes to test their comprehension. This active engagement keeps them hooked on the narrative while strengthening critical thinking, problem-solving, and grasping the story's core message, all while having fun!
No, there are no ads within the Fably app. Fably is designed to be a safe and ad-free environment for children, so you can be sure your child won't be interrupted by commercials or directed to external content.
We understands the importance of balance between screen time and real-world learning! In addition to engaging digital stories, Fably offers downloadable activities and guides. These enriching, off-screen experiences are designed to complement the lessons learned in the stories. These activities can be done with parents or siblings, fostering creativity, social interaction, and a deeper connection with the stories.
Absolutely! Head over to the book's information page, and you'll find three amazing resources you can download:
- Teacher's Guide: This one's packed with insights! It delves into the story's psychological themes and offers a list of activities that can be done in class before, during, and after reading.
- Parent's Guide: Ever wonder how to connect the story's teachings to everyday life? This guide is your answer! It provides helpful explanations about the book's message and includes fun activities and games you can do at home to reinforce the learning.
- Ready-to-Print Activity Sheet: Want to bring the story characters to life? This downloadable document is bursting with images of the characters and scenes straight from the story. Print it out and get creative! You can color the pictures, use them for storytelling games, or even put on a puppet show!
With these downloadable resources, Fably goes beyond the screen, making learning a fun and interactive experience for the whole family!
Absolutely! Fably lets your child become their own personal story curator. They can save all their favorites for easy access and create a playlist filled with their most-loved adventures. Just look for the heart icon on each book's information page, or tap the menu while reading a story to bookmark it. With their personalized playlist on the main screen, your child can revisit their favorite tales with just a click!
Fably makes it easy to bring the stories on the go, even without an internet connection! Here's how to download stories for offline use:
- Download stories: Head over to the book's information page. You'll find a download icon there. Click the download icon, and the story will be automatically saved on your device.
- Manage downloads: To see and manage all your downloaded content, simply switch to your child's profile and tap the "Downloaded" button.
- Offline Access: Even if your internet connection goes out, no worries! When you access the app offline, all your downloaded stories will be displayed on the main screen for easy access. This way, your child can keep enjoying their favorite Fably adventures anytime, anywhere!
Uh oh, sounds like you're having trouble with videos skipping or lagging on Fably. Here are some things you can try to get things running smoothly again:
Check your internet connection: A slow or unstable internet connection can cause video playback issues. Make sure you have a strong Wi-Fi signal or a good data connection. Fably recommends a minimum download speed of 10Mbps for smooth playback.
Restart your device: Sometimes a simple restart can fix temporary glitches. Turn off your device completely, wait for a few seconds, and then power it back on.
Close and relaunch the Fably app: Close the Fably app completely (swipe it away on iOS or use the "Recent apps" menu on Android) and then relaunch it. This can clear any temporary issues within the app itself.
Update the Fably app: Outdated apps can sometimes cause problems. Make sure you have the latest version of the Fably app installed. You can usually check for updates in the app store or Play Store.
Reinstall the Fably app (last resort): If none of the above steps work, you can try reinstalling the Fably app.
Contact Fably support: If you've tried all of these steps and you're still having trouble, the Fably support team can offer further assistance. You can contact us at [email protected]
Technical
Fably is currently available on mobile devices, playable on both iOS and Android systems. You can download the app easily through the Google Play Store for Android devices and the App Store for Apple devices. We're also working on an iPad version, so keep an eye out for that coming soon!
Fably offers the best of both worlds: download your favorite stories for offline enjoyment on trips or commutes, ensuring endless entertainment even without an internet connection. However, to access new stories, downloadable activities and guides, or utilize some interactive features and be part of a challenge, you'll need to be connected.
Updating the Fably app is a breeze! Here's how to do it depending on your device:
For iOS (iPhone & iPad):
- Open the App Store app on your device.
- Tap on your profile picture or icon in the top right corner.
- Scroll down and look for "Available Updates."
- Find the Fably app on the list and tap "Update" next to it.
For Android:
- Open the Google Play Store app on your device.
- Tap on your profile picture or icon in the top right corner.
- Select "Manage apps & device" from the menu.
- Tap on "Updates" to see a list of apps with available updates.
- Find the Fably app on the list and tap "Update."
Updating the Fably app is a breeze! Here's how to do it depending on your device:
For iOS (iPhone & iPad):
- Open the App Store app on your device.
- Tap on your profile picture or icon in the top right corner.
- Scroll down and look for "Available Updates."
- Find the Fably app on the list and tap "Update" next to it.
For Android:
- Open the Google Play Store app on your device.
- Tap on your profile picture or icon in the top right corner.
- Select "Manage apps & device" from the menu.
- Tap on "Updates" to see a list of apps with available updates.
- Find the Fably app on the list and tap "Update."
If you ever have questions or need a helping hand with Fably, there are a couple of ways to reach their supportive team:
- Email: For any inquiries, you can directly contact Fably's support team through their email address: [email protected]. Feel free to copy and paste this address whenever you need assistance!
- In-App Support: Fably also offers convenient in-app support. Simply navigate to the Parents Controls section within the app. From there, look for the "Help and Security" option, and then go to “Support and suggestions”. This in-app option allows you to send a direct message to Fably's support team.